We have seen significant service improvements from using Housing Support Pro.  

Housing Support Pro was simple to implement and easy to deploy. It has allowed our operatives to collect and return real-time service information to our contact centre and has enhanced our outbound work allocation. We reduced paperwork by 47% whilst increasing productivity by 30%.  

The simplicity of using Housing Support Pro and the fact that it is an integrated service which communicates directly to our contact centre were key to the project’s success.