Ashford Borough Council (ABC) in Kent has made significant efficiency gains across its housing service by deploying a mobile working solution for its housing officers. The council who’s 415 staff provides services to 4,500 homes in Ashford, Kent, and a large network of surrounding villages needed a mobile working solution that would easily [...]
Ashford Borough Council (ABC) has significantly increased efficiencies across its entire housing service by enhancing mobile working for its housing officers by deploying Housing Support Pro’s Client 360 technology. ABC delivers services to 4,500 homes in Ashford, Kent, and wanted a mobile solution that would easily integrate with its existing Orchard housing [...]
The challenge Ashford Borough Council wanted a mobile solution that would easily integrate with its existing Orchard housing management system following changes to the supplier of its previous solution. The borough council required a dynamic, fully-functioning mobile solution that would instantly provide up to date information. The solution Following a successful pilot between [...]
MAGENTA LIVING PARTNERS WITH HOUSING SUPPORT PRO TO PILOT MOBILE WORKING SOLUTION FOR NEIGHBOURHOOD OFFICERS Wirral-based social housing provider Magenta Living is working with Housing Support Pro to pilot CLIENT CONNECT, a flexible mobile working solution designed to enhance the tenant experience and remote access to information. “In addition to providing access to information while on the road, CLIENT CONNECT [...]
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The rise and rise of mobile connectivity has been well documented. According to the 2015 GSMA Mobile Economy Report, the mobile ecosystem generated almost four per cent of UK GDP in 2014; a contribution that amounts to over $3 trillion of economic value across 236 countries. By 2020, mobile broadband connections will account for almost 70 per cent of the global base. [...]
Mobile working software provider Footprint Solutions has appointed Peter Fitzhenry as CEO of its new subsidiary Housing Support Pro. The company has been created as a separate entity as a result of the success of it namesake product. Fitzhenry was previously the managing director of Golden Gates Housing Trust until last month. He has over [...]
Golden Gates Housing Trust has completed its main implementation of voids and repairs management software from Footprint Solutions. Footprint’s Works Connect solution was initially implemented within the housing provider’s voids team, on the basis that if it could be made to work amid the complexity of voids, typically involving multiple tradespeople working at the same time, it could then be easily rolled out [...]
Equity Housing Group has mobilised its neighbourhood officers using Housing Support Pro software from Footprint Solutions, acquired via a framework agreement set up by Golden Gates Housing Trust and the software provider. The software was implemented in June 2015. The adoption of the mobile working software follows the transformation of Equity's neighbourhood services. of [...]
Peter Fitzhenry, managing director of Golden Gates Housing Trust, explains how the housing provider has generated savings of over £1 million in the last 12 months in addition to other non-cashable reductions and £500,000 in reduced building capital costs by introducing new technologies and processes. To read more of the Housing Technology article please click [...]
